Frequently Asked Questions

 
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General

 
Do you host adult sites?
10 | Views 1871 | Updated now 1 year
How do I choose a suitable hosting package?
3 | Views 2688 | Updated now 1 year
Can I test the services?
2 | Views 1133 | Updated now 1 year
Can I change my hosting package?
2 | Views 983 | Updated now 1 year
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Domains

 
How do I get a domain's EPP code?
| Views 1393 | Updated now 1 year
How can I transfer a domain to Hostico?
| Views 1000 | Updated now 1 year
What does the code 'EPP' stand for?
| Views 980 | Updated now 1 year
How do I change the owner of a .ro domain ?
| Views 918 | Updated now 1 year
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 755 | Updated now 1 year
What is a PIN code and what is it used for?
| Views 960 | Updated now 1 year
How do I cancel a service ?
| Views 950 | Updated now 1 year
How long does it take to activate my order ?
| Views 881 | Updated now 1 year
Do you accept customers outside of Romania ?
| Views 787 | Updated now 1 year
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Comercial

 
I have reached the space limit, what to do?
| Views 1053 | Updated now 1 year
Do you offer SMS notifications?
| Views 945 | Updated now 1 year
What are the payment methods?
| Views 941 | Updated now 1 year
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Technical

 
Do you offer SSH access ?
1 | Views 862 | Updated now 1 year
What is the difference between SSD and NVMe
| Views 1616 | Updated now 2 years
How do I redirect a domain from HTTP to HTTPS?
| Views 936 | Updated now 1 year
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Payment

 
I paid, why does the unpaid invoice appear?
3 | Views 1091 | Updated now 1 year
Can I pay services in advance ?
1 | Views 788 | Updated now 1 year
When do I receive the invoice for payment?
| Views 940 | Updated now 1 year
How can I pay an invoice ?
| Views 790 | Updated now 1 year
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Email

 
What does safelisting mean, and how we activate it?
| Views 1273 | Updated now 1 year
How can I rebuild my domain reputation in GMail?
| Views 1163 | Updated now 2 years
Why do emails get in the spam folder?
| Views 766 | Updated now 2 years
What are DKIM, SPF and DMARC?
| Views 750 | Updated now 1 year
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SEO

 
What is SEO (Search Engine Optimization)?
2 | Views 986 | Updated now 1 year
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DNS

 
How do I change a domain's nameservers?
| Views 1532 | Updated now 1 year
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